Powder Coating & Blasting — Pearland to the Bay
Complaints Policy
We want every customer to be happy with their powder coating or blasting job — here's how to raise a concern and how we handle it. Same-day estimates may be available. We guarantee our workmanship. Book yours today!
Send us your 2 best days and times — a real person will call to confirm.
At Clear Creek Powder Coating & Blasting, we take pride in our work and want every customer to be satisfied. If something is not right with your powder coating or blasting job, we want to know about it so we can make it right.
How to Make a Complaint
Call us at (346) 486-6800 and tell us what went wrong. Please have your job details ready — what was coated or blasted, when it was done, and what the issue is. The sooner you tell us, the sooner we can look at it.
What Happens Next
When you raise a complaint, we will:
- Listen to your concern and take it seriously
- Ask to see the item or surface so we can assess the issue
- Explain what happened and what we can do about it
- Work with you on a fair resolution — whether that is a repair, a re-coat, or another solution
Our Commitment
We guarantee our workmanship in general terms. If the issue is on us — a prep problem, a finish defect, or something we missed — we will make it right. If the issue stems from normal wear, environmental exposure, or improper care after the job was completed, we will explain that honestly and talk through your options.
Response Time
We aim to respond to every complaint within two business days and to inspect the issue as soon as we can schedule it. We serve Pearland and the Houston Bay Area, and we will work with you on timing.
Contact
To make a complaint or ask a question, call us at (346) 486-6800. We are open Monday–Friday 9 AM–6 PM and Saturday 9 AM–12 PM.